I must also make a special comment about the customer service from Cyclops Optics. I was contacted by Robin and kept informed as there was a wait for the product to be received before shipment could be made. As soon as the product arrived at Cyclops Optics I received an update email. From there on it was the normal shipping notifications. I was very pleased with the service and, while I'm glossing over the email exchange, it had that personal touch that you rarely find these days.
I recently received my PoleMaster, from Cyclops Optics, to use with my EQ6 Pro mount. The weather has been uncooperative until now and last night I gave the PoleMaster a test run. I had read the manual and watched a video a week or so prior to setting up but tonight I just went by the on-screen directions. I was pleasantly amazed at how easy it is to use and the accuracy was bang on. With a one star alignment I was able to place my other alignment stars near centre every time. It seems a one star alignment will provide a very good goto capability. I still prefer to create a model using EQMOD but there is no question that the PoleMaster is a more than capable product. I actually didn't notice any significant increase in accuracy from the one star alignment but old habits are hard to break. Even though I took my time for a first-time setup it probably took me no more than about 15 minutes to polar align and get my first alignment star. This time will be shortened as I become more proficient with it. Also, using a mouse rather than a touchpad would save a lot of time. All in all, I am very pleased with the PoleMaster.
I must also make a special comment about the customer service from Cyclops Optics. I was contacted by Robin and kept informed as there was a wait for the product to be received before shipment could be made. As soon as the product arrived at Cyclops Optics I received an update email. From there on it was the normal shipping notifications. I was very pleased with the service and, while I'm glossing over the email exchange, it had that personal touch that you rarely find these days.
2 Comments
George S.
17/11/2016 11:01:56
Hello, Gord,
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Polemaster
22/11/2016 16:47:01
Hi George. During the summer I am able to leave my rig set up for longer periods and each time I set up anew I've used PoleMaster with the same impressive results. As a bit of an experiment I tried two and three iterations of the PoleMaster routine. I don't think I got anything much better than just doing one iteration and then a one star alignment. Out of habit, I do three star alignments but one more than suffices with PoleMaster. Please keep me up to date with how you progress. Right now we are in a long period of rain in the Pacific Northwest so it may be a while before I can set up again.
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